An innovative on day service has been launched in Erewash improving access to primary care. Patients who call their GP for an appointment that day may be directed to the on day service where they will be seen by a GP or advanced nurse practitioner as appropriate.  The service was initially launched in Long Eaton and in March 2017 was extended to include practices in Ilkeston.

The on day service is available from 8am to 6.30pm on weekdays excluding bank holidays. Patients just call their normal GP number.

The service is increasing same day access for patients and freeing up time for the GP practices to better meet the needs of their patients with complex and long-term conditions. In the first four weeks the service saw 1,300 people.

Expected benefits include reduced waiting times for patients and a reduction in accident and emergency department attendances.

pdfOn Day Service leaflet

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