A patient-facing pharmacist role has been created, pushing the boundaries of the traditional pharmacist role. The work involves direct patient contact, either in face-to-face consultations within the GP practice or offering advice over the phone. Support and advice includes minor ailments clinics, medication review clinics for people with long-term conditions, hypertension review appointments, anticoagulant advice or advice on hormonal contraception.

The patient-facing pharmacist has the potential to make a significant impact on the safe and appropriate use of medicines across Erewash with the aim of keeping patients healthy in their own homes and reducing the number of medicines-related hospital admissions.

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